Revocation policy

(1) When concluding a distance selling contract, consumers generally have a fundamental statutory right of revocation. The Provider provides the following information in accordance with the statutory model. The exceptions to the right of revocation are governed by Paragraphs (2) and (3). Paragraph (4) provides a sample revocation form.

—Commencement of revocation policy—

Right of revocation

You have the right to revoke this contract within fourteen days without providing cause.
The revocation period is fourteen days from the day on which you or a third party designated by you who is not carrier, has taken possession of the goods.

To exercise your right of revocation, you must inform us (Michael Kuphal, vector.town, Großgörschenstraße 1, 10827 Berlin, Germany, E-Mail: service@vector.town, Telephone: +49-15-753-071-721) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to revoke this contract. You may use the attached revocation form for this purpose, although use of this form is not mandatory.
To uphold the revocation period, it is sufficient to send notification of the exercise of your revocation right before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we must return all payments made by you, including delivery costs (excluding any additional costs arising from your choice of an alternative delivery more expensive than the cheaper standard delivery offered by us) immediately, at the latest within fourteen days from the day on which we received the notification of your revocation. Money will be refunded using the same method used by you for payment in the original transaction, unless explicitly otherwise agreed. You will not be charged for this refund.

We may refuse to refund any money until such time as the products have been returned or until you provide us with evidence that you have sent the goods back to us, whichever occurs first.

You must return the goods to us immediately, at the latest within fourteen days from the day you informed us of your revocation of this contract. This deadline is met if you send the goods before the end of the fourteen day period.

You shall bear the direct costs of returning goods.
You must compensate for any loss of value of the goods if this loss can be attributed to handling of the goods which exceeds that required to examine their nature, properties and functionality.

—End of revocation policy—

(2) Additional notice on the non-existence of a right of revocation:
The right of revocation does not apply to contracts for the delivery of sound or video recordings or computer software in sealed packaging which has been unsealed after delivery.
(3) Additional notice on the early expiry of the right of revocation:
The right of revocation expires on a contract for the delivery of digital content not contained on a physical data carrier if the entrepreneur has commenced performance of the contract after the Consumer:
a) has explicitly agreed that the entrepreneur should commence performance before the expiry of the revocation period and
b) has confirmed his or her understanding the right of revocation is lost by consenting to the commencement of performance of the contract.
The Provider advises that contracts for the delivery of digital content not contained on a physical data carrier (particularly contracts for the supply of “Illustrations”) may be subject to the granting of aforementioned consent and confirmation.
(4) The Provider provides information regarding the sample revocation form in accordance with the statutory rules as follows:

Sample Revocation Form

(If you wish to revoke the contract, please fill out this form and send it back)

— To [Michael Kuphal, vector.town, Großgörschenstraße 1, 10827 Berlin, Germany, E-Mail: service@vector.town]:

— I/We (*) hereby revoke my/our (*) consent to the contract of sale for the following products (*)/ the provision of the following service(s)(*) concluded by me/us (*)

— Ordered on (*)/received on (*)
—Name of the consumer(s)
— Address of the consumer(s)
— Signature(s) of the consumers(s) (only required for notification by post or fax)
— Date
(*) delete as applicable